Frequently Asked Questions

Everything you need to know about Tapaak.

What is Tapaak?

Tapaak makes it simple for businesses and professionals to create a professional website without needing coding or design skills. You provide the basic information you already have about your business, and Tapaak creates your website in about 2 minutes.

How does it work?

  1. Enter your basic business information, such as your business name, services, location and contact details.
  2. Tapaak creates your website and its content automatically.
  3. Preview and customise your website.
  4. Choose an available Tapaak subdomain.
  5. Pay ₹999 to publish your website for one year.

What information do I need to create a website?

You don't need to prepare lengthy website content. You can start with basic information about your business, such as your business name, category, city/location, services, phone number, WhatsApp number, address and other relevant details. Tapaak uses this information to create your website.

How long does it take to create a website?

It takes about 2 minutes to create your website once you provide the required information. You can then preview and edit it before deciding whether to publish it.

Do I need coding or design skills?

No. Tapaak is designed so that you can create and manage your website without coding or professional design skills.

Can I preview my website before paying?

Yes. You can create your website, generate its content, preview it and make changes before making any payment. Payment is only required when you choose to publish.

When do I have to pay?

You only pay when you are ready to publish your website. Creating, generating, previewing and customising your website does not require payment.

How much does website publishing cost?

Website publishing costs ₹999 per year.

What is included in ₹999?

  • Website publishing on a Tapaak subdomain
  • One year of website publishing
  • Automatically generated website content
  • Website preview and customisation before publishing
  • Website editing during the active validity period
  • Built-in analytics, including page views, WhatsApp clicks, call clicks and Google Maps clicks

Do I get a Tapaak subdomain?

Yes. You can choose an available Tapaak subdomain before publishing. For example: sharma-ac-repair.tapaak.com. This is a Tapaak subdomain. A custom .com domain is not included.

Can I change my subdomain?

You can choose your subdomain before publishing. Once your website is published and the subdomain is configured, the subdomain cannot be changed.

Can I edit my website after publishing?

Yes. You can edit your website yourself from your Tapaak dashboard during the active validity period. You can update supported business information and website content whenever your business changes.

How long is my website published?

Your website is published for one year from the date of successful publication. After the publishing period expires, you can renew your website at the applicable pricing.

What happens when my website expires?

When the publishing period expires, your website is unpublished and is no longer available as a live public website. You can renew your subscription and publish your website again from your dashboard.

What happens after I renew?

After renewal, you can publish your website again from your dashboard and continue managing it.

Is a custom .com domain included?

No. Your website is published on a Tapaak subdomain, such as yourname.tapaak.com. A custom .com domain is not included in the ₹999/year publishing plan.

What is the refund policy?

You can create and preview your website before paying. Once payment has been successfully made and the website publishing service has been delivered, the ₹999 fee is generally non-refundable, subject to the terms of Tapaak's Cancellation & Refund Policy. If you experience a technical problem with your publication, please contact support@tapaak.com. See the full Cancellation & Refund Policy for complete details.

How can I contact support?

For questions or technical support, email support@tapaak.com or visit our Contact Us page.

Still have questions?

support@tapaak.com